How do I return an item?

Unfortunately, customized items cannot be returned. Additionally, customized items cannot be refunded.

Non-customized items can be returned minus a 15% restocking fee within 30 days from the date of purchase. Please contact or by calling (203) 433-0482 to initiate the return process.

Did you receive a product you aren’t completely thrilled with? That doesn’t sit well with us! Contact our Customer Care Team at so that we may assist you!

Still need help?