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FAQs
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Can I make a change to my order after it's been placed?
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Can I rush process my order?
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Do I have to use a credit card to order on your website?
Do I still have access to my old account info?
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What Is A CLE?
What is a Studio Essential Bundle?
What is sub-surface laser engraving?
What is the warranty on flash drives?
Why am I not seeing a digital preview?
Can I get my product laser engraved in color?
What is a PFD Partner and how will it affect my order?
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Artwork
What kind of artwork do I need?
What size should my art file be?
Uploading artwork multiple times
How do I outline my fonts?
May I have different artwork on each product?
What if I want my artwork to be a size other than the standard imprint size?
Where do I find design/art templates?
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PlayBook
Getting started with your PlayBook
How to load videos onto the PlayBook
How to use the Full Wrap PlayBook template
How can I make a slideshow that will play on my PlayBook?
Can I add more than 1 slideshow or video to the PlayBook?
Can I reformat the PlayBook
Can I replace and change the videos or slideshows on the PlayBook?
Do I need an internet connection in order to use the PlayBook?
How do I add slideshows or videos to the PlayBook?
How is the PlayBook powered?
If I add JPGs to the PlayBook, will they autoplay?
Is there a limited length of time for the slideshow?
What type of cable is used for PlayBook?
When will my PlayBook ship?
Will the PlayBook play sound from my video or slideshow?
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Shipping
Can I ship directly to my client?
International Shipping duties and taxes
Shipping internationally
Shipping options within the US
Shipping to Canada
Shipping to US territories and military addresses
What happened to Euro Post shipping?
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Technical
Do I need to format my drives?
Do you offer low capacity flash drives?
Do you offer USB 3.0?
How do I reformat my flash drives if I need to?
How many photos can a flash drive hold?
What is the speed of a flash drive?
Who manufactures your flash drives?
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Codes & Vouchers
Can I apply a promo code to a previously placed order?
Can I apply more than one voucher code to my order?
Voucher redemption and Voucher update
Marketplace
Can I customize Marketplace products with my logo?
Can I expedite shipping on marketplace?
When will my Marketplace items ship?
Shop
New Arrivals
Collections
Outlet
All Products
USB Flash Drives
Crystal Flash Drives
Wood Flash Drives
Swivel Flash Drives
Metal Flash Drives
Credit Card Flash Drives
Unique Flash Drives
Custom Shaped Flash Drives
Studio Samples
Hard Drives & SSD
Flash Lifetime Warranty
Packaging & Presentation
Bundles
Flash Drive Boxes
Photo + Flash Boxes
Photo Boxes
Wine/Champagne Boxes
DVD + Flash
Hard Drive & SSD Boxes
Large Boxes
Pouches
Presentation
Video Players
Learn More About PlayBook
Shop PlayBook
Shop PlayBook Samples
Personal Branding
Drinkware
Wooden Lettering
Smartphone Cases
Studio-T’s
Chargers
Journals
Bags
Ornaments
Accessories
Gifts
Shop All Gifts
Carriage Collection
Samples
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